Privacy
Policy
How LionOTT collects, uses, and protects your personal information.
1Information We Collect
When you use LionOTT services, we may collect the following types of information:
- Contact information — your name, WhatsApp number, and email address provided when you subscribe or request a trial.
- Account credentials — your username and password used to access the IPTV service.
- Payment information — records of payments made through third-party transfer services (Western Union, MoneyGram, Binance Pay, etc.). We do not store card numbers or bank details.
- Device information — the type of device and app you use to connect to our service.
- Usage data — connection logs and stream activity to ensure service quality and detect abuse.
2How We Use Your Information
We use the information we collect to:
- Provide, activate, and manage your IPTV subscription.
- Send you your account credentials and service updates via WhatsApp.
- Process renewals and respond to support requests.
- Monitor and improve service quality and uptime.
- Detect and prevent fraud or unauthorized access.
- Comply with legal obligations.
3Information Sharing
LionOTT does not sell, rent, or trade your personal information to any third party.
We may share limited information only in the following circumstances:
- Service providers — third-party tools we use to operate (e.g. server providers), who are bound by confidentiality obligations.
- Legal requirements — if required by law, court order, or governmental authority.
- Resellers — if you subscribed through a LionOTT reseller, that reseller may have access to your account status for service management purposes.
4Data Security
We take the security of your information seriously. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure.
- Account credentials are stored in encrypted form.
- Our servers use industry-standard security protocols.
- Access to personal data is limited to authorized personnel only.
However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to keep your credentials confidential.
5Cookies
Our website (lionott.co) may use essential cookies to ensure the site functions correctly. These cookies do not track you for advertising purposes and do not store personal information beyond basic session data.
By using our website, you consent to the use of these essential cookies.
6Third-Party Services
Our service may involve interaction with third-party platforms, including:
- WhatsApp — used for customer communication and credential delivery. Subject to Meta's Privacy Policy.
- Payment platforms (Western Union, MoneyGram, Binance Pay, etc.) — subject to their own privacy policies.
- Streaming servers — hosted on private infrastructure with strict access controls.
LionOTT is not responsible for the privacy practices of these third-party services.
7Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you.
- Correction — request correction of inaccurate data.
- Deletion — request deletion of your personal data, subject to our legal obligations.
- Portability — receive your data in a structured format.
To exercise any of these rights, contact us via WhatsApp or email at support@lionott.co.
8Children's Privacy
LionOTT services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
9Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify active subscribers via WhatsApp and update the "Last Updated" date at the top of this page.
Your continued use of LionOTT services after changes are posted constitutes your acceptance of the updated policy.
10Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- WhatsApp — +1 332 777 3928 (24/7)
- Email — support@lionott.co
- Telegram — @lionottco